Revised Business Office Policies

W.J. Mangold Memorial Hospital and the Cogdell Clinics have revised some of the business office policies to strengthen the ability to collect past account balances and continue to provide services to residents of our community. At any time that the patient has an outstanding patient account balance from previous services and regular minimum payments are not being made, patient will be asked to make one minimum monthly payment along with their current co-pay/deductible/coinsurance prior to service being rendered. If the patient is unable or unwilling to do so, they will be asked to re-schedule their appointment for a later time when they are able to make such required payments. The patient can sign a promissory note and enter into a payment plan for the past account balance or apply for assistance through our Charity Care policy. Copies of these policies can be viewed under the "About Us" section of this website under Business Office Policies.

WJ Mangold Memorial Hospital Lowers P.T. Prices

At it's meeting on April 28th , the Lockney General Hospital District Board received a report from CEO Vince DiFranco showing price comparisons of Physical Therapy services with various other hospitals. Based on that data, the Board decided to lower Physical Therapy (PT) charges on key and frequently used services by 20% to 30%.

"I had heard complaints about our PT charges from patients that wanted to use our services", stated DiFranco. "With many hospitals publishing their chargemaster on their website, I was able to research and compare charges for Physical Therapy". "We have excellent staff in our Physical Therapy Department and have great outcomes with patients, so it was disappointing to hear that some patients were seeking care elsewhere only because of cost", he said.

The WJ Mangold Physical Therapy Department offers many services to improve function and mobility for patients including recovery from sports injuries and surgery. They are also the only facility in the region with a certified pelvic physical therapist to assist patients in pelvic issues such as pelvic pain, incontinence, pre/post partum issues, and prostate issues.

The research DiFranco performed confirmed that the patient feedback was accurate. He then prepared a report with a recommendation that prices be adjusted to more closely match the charges at other facilities. "I appreciate that patients called to share their experience with me", DiFranco said, "now we have removed that reason and more people can use our excellent PT Department".

Troy Medical and W.J. Mangold Memorial Hospital Announce Outpatient Specialty Care Partnership

Troy Medical, a pioneering healthcare provider of outpatient specialized medical care, and W.J. Mangold Memorial Hospital are pleased to announce a collaborative partnership to provide physician specialists and care management services to W.J. Mangold’s hospital and clinic patients.

W.J. Mangold Memorial Hospital will access Troy Medical’s network of board-certified physicians to deliver personalized outpatient care for its patients across various specialties, including neurology, rheumatology, and endocrinology. Troy Medical will also provide outpatient clinical care coordination to support each patient through their medical journey to ensure that each care plan is implemented. Patients at the Lockney Clinic will connect with specialty physicians via a video link in the exam room. After registering at the front desk and having their vital signs taken, a certified nursing assistant will assist patients during the visit.

“Our partnership with Troy Medical combines local support with their specialized physicians and comprehensive care coordination, ensuring that every patient receives the exceptional outpatient medical care they need,” said Vince DiFranco, CEO of W.J. Mangold Memorial Hospital. “This collaboration will provide our patients with more timely access to specialized care, eliminating the lengthy wait times and long-distance travel previously required for a specialist appointment in our area. We have identified the three specialties of rheumatology, neurology and endocrinology for Troy Medical to provide initially, but are excited about the potential of bringing more specialty services to Lockney."

"We're excited to partner with W.J. Mangold Memorial Hospital to provide personalized neurology, rheumatology, and endocrinology care," said Kara Hartl, CEO of Troy Medical. "As an ophthalmologist, I've seen firsthand the challenges rural patients face in accessing specialized care. We're eager to support their efforts in expanding access to specialized outpatient services."

The service is expected to be available starting the week of October 21st and usually requires a referral from the patient’s primary care physician.

About W.J. Mangold Memorial Hospital & Cogdell Clinics

Lockney General Hospital District (https://www.mangoldmemorial.org) is an independent hospital system governed by a five-member board elected by the residents of the district. It operates W.J. Mangold Memorial Hospital, a 25-bed critical access hospital, and two rural health clinics located in Lockney and Silverton, Texas.

About Troy Medical

Troy Medical (https://www.troymed.com/) is a pioneering healthcare provider with the mission of delivering world-class medical care to rural and underserved communities across America. Our innovative hybrid "micro-clinic" model combines cutting-edge telemedicine technology with on-the- ground clinics to bridge the gap in access to specialized care.

WJ Mangold Memorial Hospital Receives 5-Star Recognition from National Rural Rating System

Lockney, Texas – W.J. Mangold Memorial Hospital, has been recognized with a prestigious 5-star rating from the National Rural Rating System (NRRS) — a top-tier honor that celebrates excellence in rural healthcare delivery across the United States.

This distinguished award reflects the hospital’s steadfast dedication to providing exceptional care, earning high marks in patient satisfaction, quality outcomes, and overall performance. The NRRS 5-Star Rating highlights hospitals that go above and beyond in serving rural communities, often under challenging conditions, but compassion and commitment run deep.

“This recognition is more than just a rating — it's a reflection of the trust our patients place in us every day,” said Vince DiFranco, CEO of Mangold Memorial. “We're incredibly proud of our team for the care, skill, and heart they bring to every patient interaction. This 5-star designation affirms what we already know — that our community receives outstanding care, close to home.”

The NRRS star system was developed to showcase excellence among rural and critical access hospitals that may not qualify for traditional CMS star ratings due to smaller patient volumes. However, these facilities are still evaluated using rigorous standards, including data from certified patient satisfaction surveys (HCAHPS) and clinical quality indicators.

“This award is a reflection of the unwavering dedication and deep compassion these hospitals bring to rural healthcare,” said Brock Slabach, COO of the National Rural Health Association. “In communities where access can be limited and challenges are complex; these teams continue to deliver excellence with heart.”

W.J. Mangold Memorial Hospital is proud to serve Floyd County and the surrounding area, offering [insert brief overview of services, such as emergency care, surgical services, primary care, etc.], and has been a cornerstone of health and healing in the region for over 70 years. With a mission to provide quality care for every stage of life, the hospital remains committed to meeting the needs of its community with compassion, innovation, and integrity.

This 5-star rating not only celebrates past accomplishments — it sets the tone for continued excellence and trust in rural healthcare.

Learn more about the NRRS and the Five-Star Rating System at FiveStarRatings.org.

MANGOLD MEMORIAL INFUSION CENTER SCHEDULED TO OPEN

W.J. Mangold Memorial Hospital, in its effort to provide the most comprehensive medical services for our community, is proud to announce the opening of our Outpatient IV Infusion Center on October 18th, 2022. We provide infusion therapy services for IV antibiotics and chronic diseases in a friendly, welcoming environment that is close to home without the need to travel outside of the local community. Our registered nurses and trained Pharmacy staff have specialized training in IV infusion therapy and are focused on patient safety and comfort. The infusion room is supplied with comfortable leather recliners and many comforts of home. We are dedicated to making your experience a pleasant one. We offer a variety of Monday through Friday appointments including options for daily IV therapy if needed.

Outpatient infusion therapy can save patients hundreds, if not, thousands of dollars in out-of-pocket expenses compared to inpatient hospitalization, emergency room services, and home health services, saving patients time and travel expenses.

Most major insurance carriers are accepted including most state and federally funded plans. Medicare, Medicaid, HMO, and commercially insured patients qualify for outpatient infusion therapy. A wide variety of payment options are provided. Our mission is to provide our local community IV infusion services close to home, when they need it.

Our nurses and case managers are specially trained to provide a wide range of therapies and treat disorders such as infectious disease, rheumatoid arthritis, CIDP, allergic asthma, allergic urticaria, multiple sclerosis, chronic migraine, ulcerative colitis, and Crohn's disease.

Medications offered include: IV antibiotics, specialty injectables, blood products, Remicade, IVIG, Tysabri, Xolair, Orencia, Actemra, Benlysta, IV fluids, Neupogen, Procrit, Neulasta, and much more.

We are located at W.J. Mangold Memorial Hospital at 320 N Main St, Lockney, TX 79241

There is no need to continue to travel outside of the community simply because this is what you have always done. If you or a loved one is currently traveling to areas like Lubbock or Amarillo for IV infusion therapy, please call and speak with our dedicated case manager and find out more about our remarkable service. We will work with your specialist doctor to make sure you receive the medication and service you need in your local community.

Please call our dedicated case manager today to find out if outpatient infusion therapy is right for you at 806-652-0031.

New Family Medicine Physician Joins W.J. Mangold Memorial Hospital

The Board and Administration of the Lockney General Hospital District are pleased to announce the addition of Dr. Ben Benacci as a new physician serving the Cogdell Clinic at W.J. Mangold Memorial Hospital in Lockney.

Dr. Benacci was raised in the small town of Brackettville, Texas and received his Bachelor of Science Degree in Biology with a Minor in Chemistry from Texas Tech University in Lubbock. He then taught high school science and physics for 18 years in Lubbock before he decided to attend medical school. Dr. Benacci then received his Doctor of Medicine Degree from the University of Texas Medical Branch School of Medicine in Galveston, Texas. Dr. Benacci recently completed his Residency in Family Medicine at the Texas Tech University Health Sciences Center in Odessa. Dr. Benacci will begin in the Lockney Clinic on July 22nd and will be available for appointments 8:00 am to 4:00 pm Monday, Wednesday, Thursday and Friday and 8:00 am to 12:00 noon on Tuesdays.

W.J. Mangold CEO Vince DiFranco said, “We expect Dr. Benacci to be a great addition to our team of providers. His interesting background, familiarity with small towns and focus and love for rural medicine in Texas makes him an excellent fit to serve our community. By adding Dr. Benacci as a full-time provider in our Clinic, we can expand capacity and serve those additional new patients trying to establish with our clinic.”